Honest and raw on the surface. Polished underneath.
A loyalty software company wants customer testimonials filmed where their customers actually are… the UAE, across the US, Canada, LATAM, Europe, Asia. It has to look enterprise. Netflix documentary setup, amazing b-roll. Quality first, no corners cut.
And you need three things: how we'd price it, whether we're free through the end of the year, and proof we can do customer interviews at this level. All three are in here.
Can we make customer testimonials that feel honest and raw, keep the polish and sophistication, and leave the viewer feeling they haven't seen a testimonial done this way before?
That's the question this whole proposal is built around.
Our thesis: most testimonials get skipped in the first five seconds, and production value doesn't fix that. A beautifully lit, boring interview is still boring. What keeps people watching is knowing what's worth putting on camera in the first place… and then not overproducing it.
The Netflix docs everyone points to (Drive to Survive, Full Swing) aren't overproduced. They're well lit, well recorded, and real. That's the bar.
The customer talks while doing something real from their day. The interview happens inside the routine, not instead of it… and the product shows up where it actually lives.
The look: lit well, one soft source when the scene needs it, real locations, camera work that feels expensive. But nothing staged.
If it feels produced, we've lost the raw part. If it looks cheap, we've lost the enterprise part. The whole job is holding both.
Sketched to show the shape, not the shots. Once we know who the customers actually are, each one gets their own version of this.
The story process and the direction are the constant. They carry from the first shoot to the last, so every testimonial is seamless with the next one and the whole series stays on brand and on theme. That's what the money is for.
Which customers, where, and what each one's story actually is. Then a storyboard and a shoot plan for every customer, signed off before anything is filmed.
Changes on paper are free. Changes in Dubai are not.
Two crew sizes. Both have the same baseline quality. What changes is how much we can make in a day, and how complex the shots can get.
Alok directs and runs sound. Hannah runs cameras and the production. A local gaffer in every city.
Same baseline quality. A smaller crew, for when a small footprint and staying flexible matter. Ideal for simpler shots and fewer testimonials.
Every role has its own person. Alok directs. Hannah produces. A local DP with a cinema package, a local sound recordist, a local gaffer.
Same baseline quality. More assets out of every day, and room for more complex shots.
Either way: same director, same plan, same look in every city.
Day one is the person and their routine. Day two is the place, the b-roll, and anything we missed. Most customers get done in one.
Everything synced, organized, and colour-corrected. From there, two paths: your editors cut, and we hand over a graded, organized project with a selects reel… or we cut. Either works. It's one of the two questions at the end.
Either way, nothing goes to the client without a QC pass: audio levels and stereo, captions, music licensing, clean cuts. The boring stuff that makes enterprise clients trust you.
Black Tech Week, Cincinnati 2026. A pilot for a client: fifteen people, thirty-eight stories, one roaming crew on a conference floor, one day, no lights. Tap a face, hear the person.
It's not the finish this series needs. It is the direction. Raw, organic, vibey… people talking about something they care about, in the place it happened. This series takes that feel and adds the part a conference floor can't give you: the light, the sound, the time. Open the wall
If the client wants a straight compilation cut instead of a wall, say the word… it's an afternoon.
The 1Point1 booth, June 2025. Three cameras, a live conversation on a noisy show floor. Watch it
Brand films, interviews, and event coverage from the last couple of years. Watch the reel
Director. Runs the interview and the sound. You've worked with him on CashFlow Kings, CCW Las Vegas, and the Pendleton shoot for Akash.
Cincy Social, Cincinnati. Brand documentaries, interviews, event coverage. No AI-generated content, ever.
Cameras and visual direction. Commercial and creative photo and video background… composition, framing, lighting, styling, wardrobe, the set itself.
Also the production manager on this: project management certificate, has run corporate and creative projects end to end, PA experience on multiple film sets, and an event coordination background. The person who makes sure a shoot in Toronto and a shoot in Dubai feel like the same production.
Open now through the end of December. Nothing on the calendar that blocks travel. Give us dates and we'll hold them.
The hard part of this job is the thinking: the formula, the plan, keeping five cities consistent. So the base price covers the series. Crew, gear, and travel sit on top, at cost. The numbers here are approximate on purpose… they firm up after one call, with the answers at the end of this page.
Quoted per city before anything is booked, so the client always knows the number first.
Rough planning number: with crew, gear, and travel, a customer done properly lands somewhere around $15,000 all-in on Pro, more on Max. Both ranges above are before editing.
Market ranges are published 2026 rates for professionally produced work in the US. Bigger cities run higher. International crews vary.
| Item | This proposal, rough | Market range |
|---|---|---|
| One shoot dayDirector and second shooter, planned and directed | $5,000 | $5,000 – $15,000full crew, on location |
| Director of photography, per day | at cost | $800 – $3,000 |
| Sound recordist, per day | at cost | $400 – $1,500 |
| Gaffer, per day | at cost | $600 – $1,200 |
| The series, ProFive customers, up to ten shoot days, all-in | $65,000 – $85,000 | $50,000 – $150,000production only, before travel |
| The series, MaxSame five customers, full crew, all-in | $80,000 – $120,000 | $50,000 – $150,000production only, before travel |
Ten shoot days at market rates is $50,000 to $150,000 before anyone travels.
Ranges from Vidico's 2026 testimonial and production cost guides, Assignment Desk's 2026 crew rates, and NeedaCrew's 2026 day-rate guide.
If this is the right direction, send it on and let's get the three of us on a call.
alok@cincy-social.com
Talk soon,
Alok